A Leadership Must
There are certain things leaders need to remain mindful of on an ongoing basis that impact the mental well being and culture within their operation. Subtle and common sense things that at times can prove to be very elusive including...
- Always saying "thank you."
- Always using the word "please" when asking someone else to do something.
- Not playing the "boss card" unless it is absolutely necessary.
- Giving recognition for a job well done.
- Treating everyone fairly even in the most difficult of situations. (This particular item is of just as much importance to the folks that are in your office and not directly related to the issue at hand because they know however you treat the current situation could be reflective of how you might handle any future situations including theirs.)
- Never using unprofessional language.
- Being honest with people even if it means telling someone something they do not want to hear but communicating it in a tactful manner.
- Stopping whatever you are doing to actually listen to what someone is telling you.
- Summarizing back to someone what they just told you to ensure you fully understand what they are saying.
- Introducing people by name to your superiors.
- Always following through on what you tell someone you are going to do.
- Catch folks doing something right, verses something wrong.
- "Coach" your people into becoming the winners you perceive them to be.
People emulate their leaders. Follow these guidelines and you will improve the morale, culture and effectiveness of your entire organization. A business is only as effective as the mindset of its greatest resources, its people.
"A coach is someone who can give correction without causing resentment." - John Wooden
"Leadership is practiced not so much in words as in attitude and in actions." - Harold S. Geneen
What are you currently doing that could be added to the above list?
1 comment:
This is an outstanding list of "must do's". I will be passing this along to my managers and encouraging them to put these tips into practice. There are several that I need to improve upon myself. This philosophy is apparent throughout your organization.
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